Nathan Thomas

Senior Product Designer

I help small teams build software for complex B2B workflows.

I’ve designed for loan origination, portfolio monitoring, compliance tracking, and clinical assessment. I start by learning how the work happens today. Then I design with product and engineering, and I document decisions as the work develops.

12+ years in product design. I work on fractional engagements.

Selected work

Provide (Fifth Third Bank)

Document review in APEX

At Provide, loan agents worked through each deal’s requirements in APEX. Checking a supporting document meant leaving the requirement list, then finding their place again. I observed how agents and reviewing teams handled those documents and designed several changes to that work. One was a drawer, introduced through a prototype, that opens the document beside the list. It shipped in 2021. Other teams later reused it, and it became a pattern across the platform.

Case study: APEX side drawer →
Provide (Fifth Third Bank)

Portfolio Monitoring

Loan monitoring ran in spreadsheets, email, and PDFs outside the platform. I designed a monitoring module for it from scratch.

All work →

Email me about your team and the workflow you’re building for.